How many products can fit into our gift box?
We put a maximum of 3 products in each box so that it always looks nice and neat when the recipient opens their gift. If you want to have more products gift-wrapped, just add another gift box to your order. You can add up to 4 gift boxes to one order and select the items you want us to put in them.
Does the entire order have to be gift-wrapped?
No. It’s up to you which products you decide to add to the gift box – the rest will come without gift-wrapping.
When will the order be delivered?
We pay special attention to all gift-wrapping, so the delivery may take 1 or 2 days longer than usual.
Won’t the gift box get damaged in transport?
Don’t worry – we always place the gift box into a standard shipping box to keep your gift safe.
Can I return a gift-wrapped item?
Yes, the gift-wrapping service doesn’t change anything about our return policy. However, you can only return the products, not the gift box itself.
What if the service is currently unavailable?
The gift-wrapping is handled by a special team who can only do a limited number of orders per day. If the service is not available on a given day, you can simply order it the next day.
Do you add the invoice to the parcel?
We only put the invoice in the parcel if you’re collecting the order in person. When shipping through a delivery company, we send your invoice via e-mail.
