Delivery Information

• Orders placed before 12:00 on our webpage will be shipped the next working day. You will receive your parcel within 4-5 working days.
• You will be notified by email once your order is dispatched and you will receive your tracking number, which can be used to get all the updates about your delivery.
• We receive only prepaid payments. We do not accept COD payments
• You can track your order here
• Please check your parcel upon delivery and while the driver is still present. If the item appears to have been tampered with in any way, please advise the driver and refuse the delivery. In this case please contact us and we will discuss further steps.
• If you do not advise the driver at the time of delivery, this could reduce the chances of a successful claim if needed.       
• Deliveries are only made in republic of IRELAND

If you have accepted the parcel but notice damage upon opening it, please contact our Customer Care service https://www.notino.ie/contact-info/

• Only prepaid orders are accepted for the UPS Express delivery service.
• Orders placed before noon are dispatched the very same day. 95% of all orders are delivered the next business day.
• All parcels require a signature upon delivery.
• Once dispatched, you will be notified via Notino email with your UPS tracking number.
• Further notifications are made by the UPS courier (SMS/email) the day before the delivery.
• You can track your order on the official UPS website here or use UPS My Choice to change the delivery or manage preferences.
• In case you are not in, there will be another delivery attempt on the next business day. Courier will make max. 3 attempts.
• Please check your parcel upon delivery and while the driver is still present. If the items appears to have been tampered with in any way, please advise the driver and refuse the delivery. In this case please contact us and we will talk about next steps.
• If you do not advise damage to the driver at the time of delivery, this could reduce the chances of a successful claim if needed.
• When you have accepted the parcel, but notice damage upon opening it, please contact our customer service.
• Unfortunately we do not offer free delivery for air mail.

• After selecting credit card payment you will be  transferred to  3D Secure platform to fill in the data. If the transaction is authorized, the payment proceeds immediately and we can post your order the very next day.
• Our staff does not operate with your card data. The process is finished through online banking.
• Do you hate filling in payment details over and over? You can simply save the card details for a future purchase by checking the “Save card for your next purchase” box. Your card details will be saved as secure information in our payment gateway and the next time you shop, you can simply select which card you want to pay with, without lengthy filling in of payment details. Our employees do not have access to this sensitive information. You can manage your cards in your account on “My cards” tab.

• Use your Paypal account for payment.
• The parcel will be shipped to the address shown in your Paypal account.

• Simply pay with a credit card stored in your Google Account.