MyNotino

The first thing to try is to open the address of the log in page in a new window and try to log in again. If changing the browser doesn't help (Chrome instead of Explorer, for example), check if your Caps Lock is on. If this still doesn’t solve the problem, contact our customer service centre at +353 818 002 648 or via email at [email protected]. Our advisors will deal with this issue immediately.

First of all, look in your spam folder in addition to your inbox. Make sure your mailbox isn’t full, and double-check that you entered the correct email address when requesting a password reset. 

If everything seems fine but you still haven’t received the email an hour after requesting a password reset, please contact our customer service centre. We’ll be happy to help you at [email protected]. 

No, it is completely free to sign up with Notino. It brings many benefits, such as order tracking, repeat purchases, fast returns and access to order history. You can also save your favourite products and wait for a discount.

And most convenient of all is having Notino with you all the time in the form of our mobile app. Thousands of satisfied customers use it daily.